Though we started as a small family run business we now operate as a company nationwide, and it has certainly been an eye opener. As suppliers to John Lewis with over 15 years of experience in the industry we certainly have been doing something right. For us the key to our success is not just our beautifully bespoke shutters but the unrivalled service that accompanies them. It’s about to get even better now that you can now live chat with our customer service team.
Since the early days of Clement Browne we have taken the time to carefully develop our shutter experience so that it truly meets the high expectations of each and every customer. From enquiry to installation there is a level of service that simply cannot be found elsewhere.
For us, communication is a vital part of our process. We feel it’s incredibly important to maintain a relationship with each and every customer to make their journey with us unique. The process begins with your enquiry, is followed up with your free home design appointment and if you wish to go ahead with buying our shutters continues through to the installation.
Through out this process there are regular emails to keep you up to date with your order and our incredible support team are available to talk directly on the phone and answer any of your questions. Since we pride ourselves on our promise of clarity and honesty at every level we’ve now introduced a new feature to our website.
You can now live chat with Clement Browne. If you’re visiting our website and have got a quick question for us just visit the chat icon in the bottom right hand corner of the window or just click here. Here a member of the Clement Browne team can provide you with an instant response to any of your queries or will be able to investigate and get back to you.