It comes as a great pleasure to announce that Clement Browne has won the coveted Gold Trusted Service Award from Feefo, the award the gives recognition to businesses offering exceptional services based on the ratings of real customers.
With over 15 years experience in the window shutter industry it is certainly great to see that we are making a change, after all we started in 2009 so you can expect to see something different.
When it comes to growing as a business feedback is incredibly important which is why we made the decision to work with Feefo. For those who don’t already know, Feefo is a ratings, reviews and customer analytics platform.
It’s an easy way for all of our customers to leave authentic comments about their experience with Clement Browne but also for potential customers to gauge a bit about us and see just how great our bespoke shutters are from the mouths of those who bought them.
The Feefo Gold service award is only given to those whom have achieved an overall rating of 95% or above and is the highest award given by Feefo. The Clement Browne team feel extremely proud to have won the award amongst the likes of Expedia, Moss and Thomas Cook.
Especially since our beginnings as a humble family based business we feel that to have progressed to serving customers nationwide and to have gained such an award is a real achievement. However, our family ethos still shines though every staff member, some things never change.
We’ve consistently gone above and beyond when it comes to customer service because we really feel that we’ve got something truly incredible and unique to offer. Our achieved rating score of 5.0 stars speaks for itself. But it doesn’t stop there.
The future is bright and we’ll continue striving to make sure every Clement Browne customer receives the best service possible, whilst being able to listen and adapt to their needs. So if you’re looking for a fantastic and elegant solution to window covering then Clement Browne are the bespoke shutter retailers for you.